in which I attempt to be a rockstar teacher librarian :)

Posts tagged ‘tech tools’

Rapidly LiveBlogged: “Staff Training: Experiments & Experience” at #CILDC

E304 – Staff Training: Experiments & Experiences
2:30 PM – 3:30 PM
Leah L White, Reader Services Librarian, Northbrook Public Library
Gwyneth Stupar, Adult Services Librarian, Barrington Area Library
Pamela Carson, Web Services Librarian, Concordia University Libraries
Michael P Sauers, Technology Innovation Librarian, Technology & Access Services, Nebraska Library Commission

Let’s face it – I started in Track E today, it roooooooocked, and so I’ve stuck around all day. Consistency, kids. (Good in UX and life choices).

Presenting together, Leah and Gwyneth:

The best way to serve patrons/users/members: through staff training. Empower the staff – remove the fear!

Simplify your service points — you can’t have the “oh, that guys does THAT, I don’t even know what you’re talking about” thing going on constantly. If you remove the fear, you remove the need for that sort of interaction to occur. Encourage the mindset of “we’re all in this together, and must learn from each other”!

Staff training tips:

  • add the idea of “training” to a routine that’s already happening — or, total opposite idea — make an entirely new event/series specifically for staff to learn new things (GetGlue! Pinterest! Wheeeee!)
  • allow your staff to have opportunities to play and figure out how the heck stuff works
  • Create a team that wants to learn and wants to encourage others to learn
  • Get the positive people on your team first — work on the resistant or more negative folks over time 🙂
  • Workbooks, whee! If you have training materials for your patrons — why don’t you have any for your staff? Make it yourself.
  • Pilot your program with your creative, positive team!
  • If you’re going to make your program mandatory – and you probably will want to do so – offer multiple points of entry and formats for the learning environment. Not everyone likes workbooks (note to self!) but they may be willing to learn through other formats!

What to do after? Promote your highly trained staff to the public! Get outside the library building, meet people where they are, and help them however you best can.

And now… “Lifelong Learning, Informal Learning, & IT” with Pamela Carson (from Montreal!)

You can’t give up on learning. But, to empower lifelong learning and make it an enjoyable experience — look to informal learning — where the process, location, purpose, and content are determined and controlled by the learner.

You don’t have to go back to school to learn things. That’s where informal learning comes in.

2010 study: 90% of adults participate in informal learning activities. This is a facet of the knowledge economy in which we’re living.

Researchers tend to think that “lurking” really is a “legitimate peripheral participants” — the concept of ‘learning from the sidelines’.

How do we foster lifelong learning?

  • capacity building — enable the choice to persevere through the struggles
  • organizational supports — examples: a list-serv for new employees that allows them to lurk on the conversations that are happening; weekly progress reports on projects allows a ‘rookie’ to shadow and follow along with their development

Newsflash: you, right now, reading this blog, are an informal learner. Celebrate it! Embrace it. Seek out more informal learning opportunities that will benefit you – and you’ll be a model to others.

And now… Michael Sauers with “23 Things”

The original program (learning 2.0) was done with staff in 2008, and ran over about 16 weeks. It was successful enough to expand!

The second interation “Nebraska Learns 2.0” was available for fifteen CE credits — there was over a 50% completion rate, which is remarkably high for this type of self-directed learning. Partial completion didn’t earn partial credit, but did up-boost continued participation.

Evaluation remarks said ‘do more of this’, ‘keep going’, so the third iteration was born and started with “Thing 24”. They are currently on thing 66! The topics have gone all sorts of directions. They’re also doing a “BookThing” program – this month’s book is You Are Not A Gadget. They’re trying to foster collaboration by putting a sort of ‘time stamp’ where you need to complete XYZ within period 123 to get # of CE credits.

Statistics:
Look, it’s gonna happen – people sign up before understanding it and then drop off if you don’t keep telling them what’s going on. Constant promotion is necessary – the new thing is up! Go learn it!” – and it needs to be promoted across the board.

TL;DR: awesome session; excellent choice.

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Rockstar Session #CILDC: “Learning 2.0 and 23 Things in Schools”

This session was awesome. Seriously. I had a feeling it might be.

Speakers:
Polly-Alida Farrington
, Consultant & Trainer, PA Farrington Associates
Sarah Ludwig, Library Department Chair & Academic Technology Coordinator, Hamden Hall Country Day School
Sara Kelley-Mudie, Library Director and Educational Technology Facilitator, The Forman School

First up was Polly-Alida Farrington! Here are the highlights from her “10 minutes of fame” (with my interpretative spin, of course):

  • The 23 Things program started at Charlotte-Mecklenburg Public Library, but was licensed under Creative Commons (librarian win!) and has become quite “the thing”, interpreted in different ways by different people!
  • There was a “read the lesson, do the activity, respond on your own blog type of system” in place. One of the first “things” in the program was to create a blog, so that information could be shared by participants throughout the program.
  • It’s mostly likely difficult and unsustainable to build the program as a “come, watch, do” – hence the idea of building on a blog/online platform –  but you can (and should!) encourage your participants to build a learning community among themselves and use it for support as they learn.

Next up was Sarah Ludwig. Again, my notes:

  • She built her 19 things program using a free wordpress blog and had about 30 participants out of 60 teachers — but they were NOT the “expected” teachers/staff. You never know who may be interested in your program!
  • Promotion of the program? Done mostly through personal conversation & interaction and “talking it up”.
  • Have incentives for your participants/those who complete the program – whether it’s an award, a completion certificate, continuing ed/PE credits, coffee shop gift cards, etc!
  • Group your tools/things together by theme — this aids understanding and adds purpose to the whole process (examples: productivity, presentations, learning, writing/sharing, online life) –then  wrap up with a few lessons on continuing learning and how to keep in touch with the prof dev community.

The final speaker was Sara Kelley-Mudie! A few comments:

  • She used a free Blogspot blog, “14 Things to Tame” – designed as a self directed, self paced online learning community – with the addition of a weekly email.
  • She had a tracking spreadsheet so that participants could see their progress along with other, and it was updated incredibly frequently.
  • A lovely side-effect/result: the people who finished it became the evangelists for the program!